I worked with Colin McMullen and Shelley throughout my buying process. They were very helpful guiding me through my first time home-buying process. Shelley stepped up BIG TIME on the day of my closing, which was an absolute nightmare. The seller was still moving his stuff out of the condo when we arrived for my final walkthrough and there was no way he would be done in time for closing. On top of that, the place was a pit. There was trash, stains, fur, food stains, etc. everywhere! Colin and Shelley were able to push the closing back a couple of hours to allow time for the seller to move out and made the listing agent pay for cleaners to come and scrub down the apartment. Colin had to leave town on short notice and was unable to be there on closing. He was still very helpful remotely, which is why Shelley was there to help with the final walkthrough and closing. She moved a showing with another client so that she could help me and be there with me for closing. After closing she even came over and brought her vacuum and helped me clean up the place for the carpet cleaners that were coming at 3 pm. She went way above the call of duty and Colin was very helpful throughout the entire process. I would recommend them and Jenny Swain and Associates to anyone that is moving to the area. And you can put that in writing and share it!!!